Privacy Policy

PRIVACY POLICY: 
Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared except to the limited extent disclosure may be required under applicable law. During checkout, we may ask you if you would like to receive marketing communications. If you opt-in, then you will receive communications according to what you opted into. 

 

TERMS & CONDITIONS: 
You waive and release Explore Elk Grove, and Invest Elk Grove, including their subsidiaries, affiliates, partners, officers, directors, employees, and agents, (collectively, the "Released Parties") from any Liabilities arising from, related to, or sustained in connection with any act or omission in connection with the event, goods, services or experiences in connection with Uncorked & Uncapped 2021. Services performed by the Released Parties are provided "AS IS" without warranties of any kind, express or implied. 

 

REFUND & CANCELLATION POLICY:
No refunds.  All tickets purchased for Uncorked & Uncapped 2021, are final.  THERE SHALL BE NO TICKET REFUNDS AND/OR TICKET EXCHANGES FOR FUTURE DATES OR EVENTS. All tickets are delivered via tracked delivery email. This is a "Rain /Heat or Shine" outdoor event. 
 
In the event of a cancellation of this event, for reasons that include, but may not be limited to, situations outside of our control, governmental acts, acts of God, riots, production delays, hazardous conditions, strikes, natural disasters, local emergencies, health crisis, inclement weather of any type, pandemic, or inaccessibility or unavailability of the Venue, we may, in our sole and absolute discretion elect to either, (a) issue you a full or partial refund, (b) postpone the Event for a future date, (c) offer you something to "make good" on your purchase, and/or (d) any combination of (a), (b), and/or (c). 

 

MUST BE 21 YEARS OR OLDER TO ATTEND

HEALTH & SAFETY GUIDELINES:

  • Hand washing and sanitizing stations will be available throughout the event
  • No cash will be accepted at vendor booths
  • Physical distance is recommended if unvaccinated
  • Per state guidelines masks are recommended, but not required.

Additional controls are in place for staff, vendors, and volunteers.  Please note that these guidelines are subject to change based on local guidance.  

We ask that you not attend if any of the following is true for you or anyone in your party:

  • Within 14 days before attending the festival you have tested positive, or been exposed to someone who has tested positive for, COVID-19;
  • Within 48 hours prior to attending the festival, you have experienced symptoms of COVID-19 (e.g., a fever of 100.4F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the Centers for Disease Control and Prevention);
  • Within 14 days prior to attending the festival, you have traveled to any international territory identified by federal or applicable state or local governments as being subject to travel or quarantine advisories due to COVID-19.

PROHIBITED ITEMS:

  • Selfie Sticks or tripods
  • Weapons of any kind
  • Outside food and drink
  • Skateboards, scooters, personal motorized vehicles
  • Drones
  • Backpacks
  • Duffle bags/Oversized Purses
  • Illicit drugs or drug paraphernalia
  • Outside Alcohol
  • Any items deemed dangerous or inappropriate

ON-SITE SECURITY:

  • Private Security and Police will be on-site
  • All guests and their belongings are subject to search
  • Any prohibited items surrendered to security will not be returned
  • Prohibited and allowed items are subject to change
  • Event and private security reserve the right to make final determination on items allowed or not allowed